Privacy Policy

Information We Collect

When you visit or make a purchase from Leela, we may collect the following personal information such as, your name, email address, phone number, shipping and billing address and any other details you provide while placing an order, subscribing to our newsletter, or creating an account. Payment information provided is processed securely by third party payment gateways. Leela does not store your complete payment details.
 

We automatically collect certain technical information when you access our website that may include your IP address, browser type, cookie identifiers, device type, operating system, time zone, pages you visit and the website that referred you to ours Additionally, we collect information related to your order history, communication history, preferences, subscriptions and any interactions you have with our customer care and social media teams.
 

To deliver your order, we may share your name, address, phone number and email address with our shipping and logistics partners. This information is used solely to complete the delivery of your purchase.

 

How We Use Your Information

We use your information to process and fulfil your orders, arrange shipping and delivery, communicate order updates, respond to customer queries, provide customer support, prevent fraud and ensure website security, improve our website, products and overall customer experience, send marketing emails if opted for, comply with legal obligations.

 

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, keep your shopping cart active, analyse website traffic, improve website performance, support marketing and advertising efforts. You may choose to disable cookies through your browser settings, however that may result in some features of the website not functioning correctly.

 

Marketing Communications

If you subscribe to our mailing list, we may occasionally send you details about product launches, collection releases, studio updates, promotions and editorial content. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

 

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third party service providers necessary to operate our business. These may include platforms that assist with payment processing, shipping and handling, website hosting, email marketing, providing analytics, professional advisers like lawyers or accountants and government authorities where required by law. 

These third parties receive only the information necessary to perform their services.

If you place an order from outside India, your information may be processed in India and in other countries where our service providers operate. By placing an international order, you consent to this transfer of information.

 

Data Security

We take reasonable administrative, technical and organisational measures to safeguard your personal information against unauthorised access, misuse or disclosure. However, no method of transmitting information over the internet can guarantee absolute security. We encourage you to keep your login credentials confidential at all times.

 

Data Retention

We retain your personal information only for as long as necessary to fulfil your orders, comply with legal, tax and accounting obligations, resolve disputes and maintain business records. If you request the deletion of your information, we will honour the request unless a longer retention period is required by law

 

Your Rights

As a user on our website, you have the right to access the personal information we hold about you, request corrections to inaccurate or incorrect data, request a copy of your information if applicable, request deletion of your personal information or withdraw any consent previously provided.

To exercise any of these rights, please contact us at support@leelabypriyanka.com 

 

Children's Privacy

Leela does not knowingly collect personal information from children under the age of 18. In a chance that you believe any such information has been collected without consent, please contact us immediately and we can rectify the same.

 

Third-Party Links

Our website may contain links to external third party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements or website functionality. The updated version will always be posted on this page with the revised "Last Updated" date. Your continued use of the Leela Website after any changes are posted signifies your acceptance of the revised policy.

 

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, you may contact us at:

Leela by Priyanka

Email: support@leelabypriyanka.com