Refund Policy
At Leela by Priyanka, every piece is thoughtfully created with great care and attention to detail. Many of our garments are made to order in small batches, allowing us to minimise waste while ensuring the highest quality craftsmanship. For this reason, all sales are final. We do not offer returns, refunds, or exchanges for reasons including change of mind, incorrect selection, or personal preference.
Damaged or Incorrect Items
We take great care in ensuring every order reaches you in perfect condition. In the unlikely event that your order arrives damaged or you have received an incorrect item, please contact us within 48 hours of delivery.
To help us resolve the issue as quickly as possible, please email us at support@leelabypriyanka.com with a request that includes your order number, a description of the issue, clear photographs of the item received and its original packaging within 48 hours of receiving your order. Requests must be made before the item has been worn, washed, altered, or otherwise used.
Requests that do not meet these requirements may not be eligible for assistance. Our team will review your request and work with you to find an appropriate resolution.
Contact Us
We want you to love any product that you buy from us and in case you are not completely satisfied with them, please drop us an email at support@leelabypriyanka.com and we will get back to you.
Our customer support team is available Monday to Friday, 9:00 AM – 6:00 PM IST.